FAQs

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What is AL HIPP

General Program Information

The Alabama HIPP program is designed to save money for families with high health care costs by eliminating most out-of-pocket medical expenses for qualifying Medicaid recipients. The program also helps families by reimbursing recipients for the cost of group health insurance provided by an employer or through COBRA. In some cases, recipients can receive reimbursement for the cost of a family health insurance policy premium.

Can I receive benefits from AL HIPP and Medicaid at the same time?
Yes. You can receive benefits from both AL HIPP and Medicaid at the same time. In fact, to qualify for the AL HIPP program, you will first need to be on Medicaid. Once you are enrolled in the AL HIPP program, you will have access to benefits from both programs.

What are out-of-pocket medical expenses?
Out-of-pocket medical expenses are the fees related to medical care costs that Medicaid or commercial health insurance typically does not pay. HIPP members have most of these costs covered when visiting a Medicaid provider.

Will AL HIPP pay for my entire family’s health insurance coverage?
In some cases, an applicant will qualify to be reimbursed for family health insurance coverage. This depends on the health insurance policies your employer provides as well as the family plan’s cost-effectiveness. For more information see the “Is AL HIPP Free?” section below.

Is there retroactive pay for new HIPP members?
HIPP will only reimburse a recipient’s premium for prior periods (before HIPP membership started) if it affects the status of their continued coverage.

Example: If you had access to employer-sponsored insurance through COBRA, in order for coverage to continue, premiums must be paid back to the beginning of the COBRA coverage start date.

Typically, the begin date of premium reimbursement will be effective the month the recipient is enrolled in the HIPP program.

This sounds too good to be true, what is the catch?
While AL HIPP offers you commercial health insurance at no cost, it also helps Alabama save money on medical expenditures. The state is responsible for covering most of Medicaid recipients’ medical expenses. Once you are on AL HIPP and have employer-sponsored insurance, most of these medical costs are transferred to your health insurance policy, while Alabama Medicaid only covers the cost of your policy.

Insurance Covered by HIPP

What is COBRA?
Consolidated Omnibus Budget Reconciliation Act (COBRA) is a federal law that allows employees to continue health insurance coverage for up to 18 months after leaving a job. If an applicant has access to employee-sponsored health insurance through COBRA, the applicant meets the insurance requirement for AL HIPP. If all other qualifications for membership are met, AL HIPP will reimburse the cost of the COBRA plan.

What is employer-sponsored insurance (ESI)?
Employer-sponsored insurance (ESI) is health insurance that employers offer to their employees, and is typically offered as part of an employee benefits package. ESI is offered to current employees, but in some cases is offered to employees who have resigned or been terminated for up to 18 months. This is known as having ESI through COBRA.

Am I eligible for AL HIPP if I have private insurance that is not provided by an employer?
No. AL HIPP is only offered to Medicaid recipients who have access to employer-sponsored insurance or coverage through COBRA.

Is AL HIPP Free?

Yes. AL HIPP members will pay their monthly premium and the program will provide a monthly reimbursement for the exact cost of the monthly premium.

“What about COBRA members?”

HIPP is also offered to qualified COBRA members, at no cost. It works the same way as any other HIPP membership; the policyholder will receive the monthly reimbursement for the exact cost of their monthly premium.

“What if I want to enroll in a family plan? Is it still free? “
In some cases, a recipient may qualify to be reimbursed for the cost of family health insurance coverage. In this case, the recipient and their entire family can enroll in a family plan provided by an employer, at no cost. This type of plan would provide health care for the entire family, even those that are not Medicaid eligible.

“What if we don’t qualify to receive reimbursements for a family plan?”
If a recipient does not qualify for family coverage reimbursement, a policyholder still has the option to enroll in a family plan provided by an employer. However, the policyholder will only be reimbursed for the cost of the plan that is necessary to cover the Medicaid recipient(s).

For example: An employee that has one Medicaid dependent is given the following options for healthcare plans: Employee, Employee plus Spouse, Employee plus Children, Employee plus Family. The Medicaid dependent is his spouse. The Medicaid recipient did not qualify for family coverage reimbursements but the policyholder enrolled in the Family plan anyway. HIPP will only reimburse the policyholder for the cost of the Employee plus Spouse plan. You may still see this as a benefit, since you will not be paying the entire cost of a Family Plan.

Can I receive benefits from AL HIPP and Medicaid at the same time?
Yes. You can receive benefits from both AL HIPP and Medicaid at the same time. In fact, in order to qualify for the AL HIPP program, you will first need to be on Medicaid. Once on the AL HIPP program, you will have access to benefits from both programs.

Qualifying for HIPP

General Qualifications

Do I have to be on Medicaid in order to qualify for AL HIPP?
Yes. According to state law, all AL HIPP applicants must be active Medicaid recipients. Click here to learn more about who qualifies for Medicaid.

Do I have to live in Alabama to receive AL HIPP benefits?
Yes. According to state law, all AL HIPP participants must live in the state of Alabama.

Can I be an AL HIPP member if I have access to Medicare?
No. At this time, Medicare beneficiaries may not have access to AL HIPP benefits.

Do I need to be enrolled in a health insurance policy before applying to HIPP?
No. An applicant must have access to a health insurance policy, provided by an employer or COBRA. If preferred, you may enroll in a health insurance policy after it is determined whether you would qualify for the AL HIPP program.

If I have access to employer-sponsored insurance or COBRA and have at least one Medicaid dependent, do I automatically qualify for HIPP?
No. You simply pre-qualify for HIPP if you have access to employer-sponsored insurance or COBRA and have at least one Medicaid dependent (this does not include those with limited access to Medicaid, such as those with Family Planning Only and Payee Only). Pre-qualifying for HIPP means you have a good chance that your application will be accepted. If you are lacking either of the two you should not apply to HIPP. If your case is found to be cost-effective, you will be enrolled in HIPP. If your case is not found to be cost-effective, your application will be denied. You will receive a letter by mail notifying you of this.

Can I be an AL HIPP member if I am unemployed or have recently lost my job?

HIPP membership requires that you have access to employer-sponsored insurance. If you are unemployed and no one in your family unit has access to employer-sponsored insurance, you will not qualify for AL HIPP. In some cases, if you lose your job, employers will offer COBRA benefits. COBRA provides a continuation of employer-sponsored insurance coverage that otherwise, would end once the employee is terminated from his/her job. Ask your Benefits Coordinator if they offer COBRA benefits. If you successfully transition onto COBRA, your AL HIPP benefits, or eligibility should not be affected.

What Makes a Case Cost-Effective and HIPP Eligible

“What does it mean to have a case that is found to be cost-effective?”
A case is cost-effective if it is proven that the state will save money by paying the cost of your health insurance premium for your Medicaid dependent(s). Assuming that you meet all other AL HIPP member qualifications, your application will be accepted if the annual cost of your health insurance policy is less that the entire annual cost of your Medicaid dependent(s’) medical expenses.

Also, your case has a good chance of being cost-effective if you have several Medicaid dependents, or if one or more of them have a high-cost medical condition.

Does my Medicaid dependent need to have a catastrophic illness to be eligible for HIPP?
No. Any individual with a high-cost medical condition will be considered for the HIPP program.

“Will you give me some examples of a high-cost medical condition?”
To qualify for HIPP, a Medicaid recipient must be cost-effective. When an applicant has a high-cost medical condition, there is a good chance their case will be cost-effective. An applicant with high medical costs may have a catastrophic illness but high-cost medical conditions for example may include pregnancy or asthma.

Other examples of high-cost medical conditions are:
• Cancer
• Diabetes
• Lou Gehrig’s disease
• Cerebral palsy
• Low birth weight babies in ICU
• Autism
• Muscular dystrophy

Continuing Your Eligibility

What do I need to do to continue to be eligible for HIPP?

  1. Have at least one Medicaid dependent that resides in state
  2. Keep your Medicaid dependent(s) enrolled in a health insurance policy provided by a job
  3. Always be able to prove that your case is cost-effective to the state
  4. Keep the number of Medicaid recipients the same. Once a dependent is no longer Medicaid eligible, your HIPP eligibility will have to be re-determined.
  5. Provide proof of premium deduction each month
  6. Notify HIPP of changes, including:
    1. Insurance policy or plan
    2. Employer
    3. Premium deduction/ payment amount
    4. Medicaid recipient(s) status change

      How will I find out if I am no longer eligible for the HIPP program?
      If you continue to be eligible for the HIPP program, you will continue to be reimbursed each month for the cost of your insurance premiums. Please note that your eligibility is affected by whether or not you send in your monthly proof of premium deductions (monthly pay stubs). If you become ineligible at any time, you will receive a letter in the mail. It will tell you why you are no longer eligible. It also provides you with our toll-free number in case you have any information that may affect your eligibility.

Remember: Your HIPP eligibility and your Medicaid eligibility are separate. Losing HIPP eligibility does not affect your Medicaid eligibility.

Applying for HIPP

When to Apply

Can I apply for HIPP outside of my employer’s open enrollment period?
Yes. Federal law states that employers must consider eligibility for AL HIPP as a qualifying event. This law applies to all employers so that HIPP eligible employees and their families can enroll in group health insurance at any time of the year. If you are not yet enrolled in your employer’s health care benefits, this qualifying event makes it mandatory for them to open up enrollment options to you, from the first day you qualify for HIPP until 60 days after.

“I have access to employer-sponsored insurance but I am not yet enrolled.”

If you have not yet enrolled in your employer’s health benefits, you can start the application process by asking for your employer’s insurance rate sheet. You can get this information from your human resources department or benefits coordinator. HIPP will tell you what type of policy you would qualify for, if any.

When you qualify for HIPP, your employer is required by law to enroll you in their benefits program- even if your employer’s open enrollment has passed. Once you are enrolled in a health insurance plan, send in your monthly proof of premium deductions (monthly paystubs), and you will begin to receive reimbursements from HIPP.

“What if I am already enrolled in my employer’s healthcare plan?”
If you are already enrolled in your employer’s group health insurance, then you must apply for Medicaid and for the HIPP program.

Submitting your Application

What type of information is asked for when applying to HIPP?

• Policyholder’s social security number
• Policy number & group number
• Employer & employee share of premium cost
• Medicaid recipient(s) name & Medicaid identification number

Besides my application, will I need to submit any other type of documents?

Yes. To process your application, we will need a copy of these documents along with your completed application:

• Insurance card – front and back
• Policy rate sheet –you can ask your Human Resources department for this
• Summary of benefits – Employer Plan Details
• Pay Stub – includes premium deduction

Note: We only accept copies of the front and back of your insurance card. Please do not send us your original card in the mail.

Mail or fax a copy of these documents.

Can the Medicaid office help me apply for AL HIPP?
Yes. Your Alabama Medicaid eligibility worker may be willing to help you start the AL HIPP application process. For further assistance, contact the HIPP program.

When You’ll Know your Eligibility

How long does it take to process my application?
Once your complete application is submitted along with all supporting documentation (such as employer policy rates, copy of insurance card, etc) it will take no longer than 30 business days to process your application.

How will I find out if I have been accepted onto the HIPP program?
You will receive an acceptance or a denial letter in the mail once an eligibility determination is made.

HIPP Partners

Who Should I Refer to the HIPP Program?

You can refer any individual to the HIPP program who can answer “yes” to all four pre-qualifying questions:

1. Does someone in your household qualify for Medicaid?
2. Is anyone in your household currently enrolled in a group health insurance policy or have access to group health insurance?
3. Will this insurance policy cover at least one Medicaid dependent?
4. Does an employer provide this group health insurance?

Learning More about AL HIPP

Whom do I contact if my staff needs training or more information about HIPP?
For more information about training or to request educational material you may contact outreach@MyALHIPP.com.

Visit our AL HIPP Partners page to find informative presentations. Feel free to print and share with others.

If a Medicaid recipient has a question about HIPP that I don’t know the answer to, who can I contact?
For any information regarding HIPP such as eligibility, program facts, and more call us at 1-855-MyALHIPP (1-855-692-5447) or email CustomerSupport@MyALHIPP.com.

Requesting Brochures and Other Materials

Whom do I contact if I would like to receive a packet of HIPP brochures and other material to hand out?
You can contact outreach@MyALHIPP.com to request HIPP brochures and other materials regarding HIPP.

Visit our AL HIPP Partners page to find printable brochures, posters, and other handouts. Feel free to print and share with others.